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12581 Ervin McGarrah Rd / Lowell, AR 72745 / P: 479.361.8115 / E: info@turnerconsulting.biz

    

 

 

 

   
 

TRAINING...YOUR WAY!
 
We値l Send You Participant
Materials Ready-To-Go!
 
We値l Get Your
Trainers Ready-To-Go!
 
You Can Print Them Yourself, If You Have The Time!
 
If You池e Short on Time,
We値l Do Everything For You!

73

  What Customers Really Want

What is extraordinary customer service? We have all experienced it and, most likely remembered it. In this course participants will explore the concepts and benefits of superb customer service. Individuals will learn ways of building positive rapport with various types of customers and then apply those skills in activities and exercises throughout the course. They will dive deeper into workplace communication by examining the do痴 and don稚s of technology, and how to use these advances to further their customer alliances. Further groups will practice learned skills in dealing with difficult situations and making every interaction a positive experience. 
 
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Program Length: 1 Day
 
Call 479-361-8115 or email gary@turnerconsulting.biz for more info.

Pricing:

We値l Send You Participant Materials Ready-To-Go
  • Minimum Order: Twenty-five workbooks each at $45 per half-day program; $60 per
    one-day program; and $75 per two-day program.
  • 26 to 99 Workbooks: Workbooks each at $40 per half-day program; $55 per one-day
    program; and $70 per two-day program.
  • 100 or More Workbooks: Workbooks each at $35 per half-day program; $50 per
    one-day program; and $65 per two-day program.

We値l Get Your Trainers Ready-To-Go via Phone Trainer Certifications:

  • Four hours for half day - $400
  • Eight hours for full day - $700
  • Twelve hours for two day - $900
  • Facilitator Guides: $100 Each
  • Slideshows: $75 Each

Or You Can Do It Yourself if You Have the Time - Customize and Produce Your Own:

  • $595 per half-day program (includes Facilitator Guide; Slideshow; and reproducible rights to the participant workbooks).*
  • $695 per full-day program.* 
  • $795 per 2-day program.*

* Major discounts for purchase of 5 or more at a time.

If You池e Short on Time, We値l Do Everything For You
 
Our trained consultants are located in Chicago, Philadelphia; Atlanta, Houston, Phoenix, Miami, Cleveland, and elsewhere. Call us and we値l come do your session.

Please Call 479-361-8115 or email at gary@turnerconsulting.biz for more information.

  

 
 
   
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www.turnerconsulting.biz